Issue 52 - November 2006The M Powerer comes to you each month from M Power. Its 'fast four' format makes The M Powerer a purposefully quick read with a mix of quotes, tips, reviews, news and views on areas we work in, including - communication
- public relations
- empowerment
- individual effectiveness
- organisational productivity
- life balance
- customer service.
Karen Morath
Managing Director
M Power
karen@mpowercct.com 
The ‘fast four’ for November are
1. Tips on dealing with conflict (if avoiding it isn't an option)
2. A quote we like
3. Gratuitous plug
4. This month’s book review
1. Tips on dealing with conflict (if avoiding it isn't an option) Stop. Take a deep breath and count to three before reacting to an ‘attack’.
Ask yourself: what is the problem? What do I want to get out of this? What does the other person want to get out of this? Ask yourself if there is a better time and place to deal with the conflict.
Source - The Business of Communicating, Cielens and Aquino, Irwin/McGraw Hill 2. A quote we like “Credibility and its counterpart trustworthiness are the key attributes of communicating persuasive messages.” Source - O’ Keefe 3. Gratuitous plug
M PowerMD Karen Morath has added a new topic to her speaking repertoire -'Life can't be all palm trees and margaritas but there are worse gameplans'. It is about 'life balance' - keeping all of the balls in the air while making some time to have some fun. For further information or to make a booking contact us on 03 9817 4111 or email@mpowercct.com
4. This month’s book review A website this month. Checkout Zoom Info. Having never heard of it, I discovered it when my Google alert tracking me (so very wicked witch in Snow White - who is the fairest??) alerted me to my presence on www.zoominfo.com I was amazed by the 90 per cent accuracy of my profile given I have never provided them with any information.
It's a great tool for tracking people as well as companies and getting biographical details. It's more thorough than Google and this is a boon if you are like me and don't meet with anyone before you’ve Googled them.
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